Orders page
A live order lookup with direct order-number search and finance plus logistics detail.
Querying
- Order number search: goes straight to the order, with no date restriction;
- Date range: last 15 days by default, adjustable;
- Status filter: uses the platform's own status values.
Shopee caps range queries at 15 days — that is the platform API, not TFChat. For older orders, slide the date window back (still 15 days at a time) or search by order number.
Products shown in the list
Each row already carries the order's line items (image, title, variation, SKU, quantity and unit price), so you can check what was bought without opening the detail drawer.
A few orders may lack a product image (Mercado Libre order payloads have none). The system fills the gap from the local product store, so occasional misses are normal.
Detail: order plus finance plus logistics
The drawer has three blocks, all with full fields:
- Order — buyer, address, line items, amounts and status;
- Finance — settlement amount, commission, shipping allocation;
- Logistics — tracking number and a shipment timeline.
Finance and logistics are separate permission modules on the platform side. If your shop lacks those permissions, those two blocks show as unavailable without affecting the rest of the order.
Pagination and the refresh button
On every channel the orders page shows a total and lets you jump to a page. To do that the system keeps a paging index cached for 5 minutes; the refresh button forces a rebuild.
Deep jumps are bounded: a single request only advances a finite number of pages. With high order volume the system may suggest narrowing the date range or searching by order number — this avoids requests that would hang.